Plain terms, in writing.

Designated Commerce is a United States limited liability company based in Houston, Texas. We provide done-for-you ecommerce setup and management services for Shopify, Amazon FBA, TikTok Shop, Etsy and YouTube. By booking a consultation, accepting a quote or paying for a package, you agree to these terms.

Before any payment, we confirm in writing what your package includes, what it does not include, and the delivery timeline. Once you onboard, your client agreement sets out the full scope of services, terms and policies for your project. If anything in that agreement differs from this page, the agreement applies.

Work outside the agreed scope is quoted separately and only starts after you approve it.

Shopify Starter stores go live within 14 days of kickoff. Most other builds take 3 to 4 weeks. Timelines start once we have everything we need from you, such as your intake answers, account access and brand details. Delays caused by missing information, platform verification or third-party approvals extend the timeline by the same amount.

Package prices are one-time setup fees shown in US dollars, unless a package says it includes ongoing management. We accept PayPal and Zelle, and other methods on request. Payment is due before work starts unless your agreement sets out instalments.

Our fees do not include costs charged by other companies. Platform subscriptions (such as Shopify plans), seller and transaction fees, inventory, apps, themes bought for your store and advertising spend are paid by you directly to those providers.

Stores, seller accounts, channels and ad accounts are registered in your name and remain yours. We work through the access tools each platform provides, such as staff or user permissions, and we never ask for your passwords or banking details. On handover, all content, product listings and brand assets created for your store belong to you.

Every store we build is set up to make sales: researched products, a store built to convert, and the tracking and launch support to get it moving. How much a store sells, and how profitable it becomes, depends on the scale you launch at, including your product and pricing, your ad budget and stock levels, market demand, and how actively the store is run after handover.

Because those factors differ for every client, we can't promise a specific amount of sales, revenue, profit or income, and nothing on this website is an earnings claim. During your consultation we'll talk through what your budget can realistically support.

Every marketplace sets its own rules. We build to the platform policies in force at the time of your project. Platforms can approve, restrict or suspend accounts at their own discretion, and we cannot control or reverse those decisions.

Designated Commerce is an independent agency. We are not affiliated with, endorsed by or partnered with Shopify, Amazon, TikTok, Etsy or YouTube. Their names and logos belong to their owners and are used here only to describe the platforms we work on.

To the extent the law allows, our total liability for any claim connected to our services is limited to the amount you paid us for the package in question. We are not liable for lost profits, lost sales or indirect losses.

We may update these terms from time to time. The version shown here on the date you sign your agreement applies to your project. These terms are governed by the laws of the State of Texas, United States.

If we do not deliver the deliverables listed for your package in your written scope, we refund the full package fee. Before refunding, we will offer to complete or correct the missing work, and you can choose either option.

• Sales, revenue, profit or other business results.
• Work that was delivered as listed in your scope.
• Changing your mind after work has started.
• Delays or gaps caused by missing information, access or approvals on your side.
• Money paid to other companies, such as platform fees, inventory, apps or ad spend.
• Months of management that have already been worked.

1. Email usWrite to support@designatedcommerce.com within 14 days of your delivery date (30 days for Elite and Amazon FBA packages), and tell us which listed deliverable is missing.
2. We reviewWe check your claim against your written scope and reply within 2 business days.
3. We fix or refundWe either complete the missing work or refund you to your original payment method, whichever you prefer.

If you cancel before work starts, we refund your payment in full. Ongoing management is billed monthly and can be cancelled before the next billing date. Prepaid management that has not yet been worked is refunded pro rata.

When you book a free consultation we collect your name, email, phone number, the platform you are interested in and any message you add. When you become a client we also collect the details needed to deliver your project and invoice you. Payments are handled by PayPal or your bank, so we do not receive or store card or bank numbers.

We use your information to reply to your enquiry, prepare quotes, deliver and support your project, and keep the records the law requires. We only send marketing messages if you ask us to.

This website uses the Meta Pixel to understand which of our ads lead to consultation requests. It may set cookies in your browser. You can block or delete cookies in your browser settings and manage ad preferences in your Facebook or Instagram settings. Our site does not currently respond to Do Not Track signals.

We share information only with services we use to run the business, such as our web host, email provider and payment processors, and only as far as they need it. We may disclose information if the law requires it. We keep enquiry details only as long as we need them to follow up, and client records for as long as tax and accounting rules require.

Wherever you live, including in California and Canada, you can ask us to tell you what information we hold about you, correct it or delete it. Email support@designatedcommerce.com and we will respond within 30 days.